Supplement Purchase:. The Pause Nutrition®’s No-Risk, 100% Satisfaction Guarantee is simple. Any customer unsatisfied with a product will receive a full product refund. To claim a refund, simply contact us within 30 days of receipt of the product and
You may see a pre-authorization charge that may or may not include tax before a final total is provided for the sale. Upon final charge, the tax was determined and then adjusted accordingly. The adjusted amount was then authorized and captured as pay
We are so sorry if this has happened to you! While we have no control over the carrier delivery process or manufacturing defects, we want to make sure you are taken care of!. If you receive an order that has been damaged in transit or contains damage
We understand that sometimes a product may not meet your expectations or suit your needs. If you find that our products don't work for you and wish to initiate a refund, here are the steps you need to follow:. 1. Contact our supplement customer servi
It can take 3-5 business days for a refund to process back on to the original payment method. In some cases, depending on the financial institution and third party payment system, it can take up to 10 business days. If it has been more than 10 busin
Email: If you need to update your email address, please get in touch with our Customer Service Team , and we will be happy to assist in updating your email information. Payment options available are through credit card, Shop Pay, PayPal, Apple Pay, G
Yes, if your order has not been fulfilled, you can request to cancel your order by contacting our Customer Success Team. If you would like to cancel an order, please get in touch with us as soon as possible so that we may cancel it before it is fulfi
Yes! We are happy to help! Please contact our Customer Success Team and we'll go through the process of collecting the necessary information to help you merge your accounts.
If your order is unfulfilled, please contact our customer service team as soon as possible and we will check the status of your order. If it is a subscription order, we may be able to update the products in your order. If it is a one-time order, we m
We are sorry to hear you are having trouble ordering from our website. Please try the following to see if it helps to resolve the issue:. - verify that you are trying to purchase from The 'Pause Life website. - close out your browser/app and reopen