Health and Wellness Product Purchase:. The Pause Life's® No-Risk, 100% Satisfaction Guarantee is simple. Any customer unsatisfied with a product will receive a full product refund. To claim a refund, simply contact us within 30 days of receipt of the
If you are not satisfied with your product, you have an order heading your way you do not want to keep, or you have received an order you wish to return:. You can use our customer portal to request a return/refund. Verify your order status in the cus
You may see a pre-authorization charge that may or may not include tax before a final total is provided for the sale. Upon final charge, the tax was determined and then adjusted accordingly. The adjusted amount was then authorized and captured as pay
We are so sorry if this has happened to you! While we have no control over the carrier delivery process or manufacturing defects, we want to make sure you are taken care of!. If you receive an order that has been damaged in transit or contains damage
Email: If you need to update your email address, please get in touch with our Customer Service Team , and we will be happy to assist in updating your email information. Payment options available are through credit card, Shop Pay, PayPal, Apple Pay, G
We have a 30-day satisfaction guarantee - from the day your order is delivered. We understand that sometimes a product may not meet your expectations or suit your needs. Or, you may have received an order you didn't expect or don't want to keep. If y
It can take 3-5 business days for a refund to process back onto the original payment method. In some cases, depending on the financial institution and third-party payment system, it can take up to 10 business days. If it has been more than 10 busine
If your 'Pause Life order has not been fulfilled, you can request to cancel your order by contacting our Customer Success Team. If you would like to cancel an order, be sure to get in touch with us as soon as possible so that we can cancel it before
Yes! We are happy to help! Please contact our Customer Service Team, and we'll guide you through the process of collecting the necessary information to help you merge your accounts.
If your order is unfulfilled, please contact our customer service team as soon as possible and we will check the status of your order. If it is a subscription order, we may be able to update the products in your order. If it is a one-time order, we m
We are sorry to hear you are having trouble ordering from our website. Please try the following to see if it helps resolve the issue:. - verify you are trying to purchase from The 'Pause Life website. - close out your browser/app and reopen it. - cl
We apologize for the inconvenience. This is not a typical occurrence, and we want to ensure that we correct the issue and take care of you promptly. Please respond with your order number, name, and shipping address so we can process a corrective ord