The 'Pause Life logo
The 'Pause Life logo

All articles

Why was I charged twice for the same order?Updated a month ago

You may see a pre-authorization charge that may or may not have included tax before a final total. Upon final charge, the tax was determined and then adjusted accordingly. The adjusted amount was then authorized and captured as payment. 

The pre-authorization should drop off your payment method shortly after the final authorization. If it doesn't, or this isn't the case, please let us know by contacting our supplements Customer Service Team.  



Was this article helpful?
Yes
No