Manage Product Subscription
Will I receive a notification before my product subscription processes?
Yes! We send an upcoming order notification email to you 4 days before the order is due to be processed. This gives you time to make any changes to your product subscription order by skipping the order or adjusting one or more products. In fact, i
Why can't I log into my product account?
If you're facing difficulties logging into your account to manage your subscription or upcoming order, take the following steps:. DESKTOP:. Go to The 'Pause Life website, select the User Icon in the top right corner, and then select "Supplement Login
How do I skip a product subscription order?
We are happy to assist with instructions on how to skip your next order(s). You can easily delay any order from the Upcoming Order Notification email. If you didn't receive the email or can't find it, please follow the steps below:. Note: Please be
How do I change the products in my subscription?
We are happy to assist with instructions on how to update the items in your order for your subscription. To "Add" a product to your subscription, select the product you would like from here using "Subscribe and Save" and select the frequency you woul
Can I add or remove product in my order?
If your order is unfulfilled, please contact our customer service team as soon as possible, and we will check the status of your order. If your order has been fulfilled, there is no guarantee we can stop the order from shipping. To manage/edit an upc
How do I cancel my product subscription?
If you have any difficulty, please contact our Customer Service team, who will be happy to assist you.
How do I update the frequency at which I receive my subscription?
Select your preferred frequency and then "Save Changes". If you need assistance, please contact our Customer Service Team.