The 'Pause Life logo
The 'Pause Life logo

All articles

What if I'm not happy with the supplement(s)?Updated a month ago

We understand that sometimes a product may not meet your expectations or suit your needs. If you find that our products don't work for you and wish to initiate a refund, here are the steps you need to follow:

1. Contact our supplement customer service team to express your concerns and request a refund.

2. Adjust your subscription settings, if applicable, to prevent future deliveries.

If your request falls within our 30-day satisfaction guarantee window, we'll review your request and process a product refund back to your original payment method.  You can then expect the refund to process within 3-5 business days.  


Was this article helpful?
Yes
No