The items in your Flex Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way as a visit to the doctor’s office or a pharmaceutical product is. There are thousands of studies showing that food and exercise are often th
Generally, it takes 24-48 hours. In some cases, Flex’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your i
Understand your LMN. What it is: You should have received a Letter of Medical Necessity (LMN) from Flex. Purpose: The LMN substantiates that your purpose helps prevent, treat, or alleviate disease, enabling the use of tax-free HSA/FSA dollars. Validi
Completion of the qualification survey process signals the start of the patient-provider relationship. Due to compliance reasons, Flex is not able to backdate a letter of medical necessity to a time prior to the establishment of that relationship. A