Mission & Quality PolicyUpdated a day ago

QUALITY POLICY

The ‘Pause Life is all about Demystifying Menopause. Our focus is science-backed education and products that comprehensively support optimal wellness throughout perimenopause and menopause. The ‘Pause Life® team is driven to maintain excellent product quality, customer service, and open and honest vendor relationships. 

-Our Goal is to enhance your health journey. Our doctor-developed solutions are meticulously formulated to help you achieve optimal well-being through expert guidance, balanced nutrition, targeted supplements, and wellness products. We research so that you don't have to. We are dedicated to caring for women's health, and our products and customer service are rooted in this deep history of care. 

- Quality is of the utmost importance, and as such, we strive to maintain the highest standards by following FDA cGMP guidelines, partnering with certified manufacturers who do the same, and verifying through appropriate laboratory testing to ensure we provide the highest quality product. We drive continual improvement and innovation based upon relevant research, efficient business processes, well-defined measurements, and best practices. 

- We Value Our Customers. The ‘Pause Life® team is committed to customer satisfaction and trust through reliable products, our return/ refund guarantee, continually complying with all statutory and regulatory requirements, receiving customer feedback, and resolving customer concerns with empathy and understanding. We strive to exceed customer expectations whenever possible. 

Updated 11 October, 2025