Manage Product Subscription
Will I receive a notification before my product subscription processes?
Yes! We send an upcoming order notification email to you 4 days before the order is due to be processed. This gives you time to make any changes to your product subscription order by skipping the order or adjusting one or more products. In fact, i
Why can't I log into my product account?
If you're facing difficulties logging into your account to manage your subscription or upcoming order, take the following steps:. DESKTOP:. Go to The 'Pause Life website, select the User Icon in the top right corner, and then select "Supplement Login
How do I skip a product subscription order?
We are happy to assist with instructions on how to skip your next order(s). You can easily delay any product or the entire order from the Upcoming Order Notification email or SMS. If you didn't receive the email/SMS or can't find it, please follow t
How do I change the products in my subscription?
Please see the detailed instructions below on how to update the items in your subscription:. Note: Verify updated items, the next order date, and the frequency at which you would like to receive the order, as well as the shipping address. If you need
Can I add or remove product in my order?
If your order is unfulfilled, please contact our customer service team as soon as possible, and we will check the status of your order. If your order has been fulfilled, there is no guarantee we can stop the order from shipping. To manage/edit an upc
How do I cancel my product subscription?
If you have any difficulty, please contact our Customer Service team, who will be happy to assist you.
How do I update the frequency at which I receive my subscription?
Select your preferred frequency and then "Save Changes". If you need assistance, please contact our Customer Service Team.