Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your emplo
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rat
You can use your HSA or FSA dollars throughout the year. However, FSA dollars expire at the end of the year, and any unused funds may not carry over into the following year. Be sure to spend the remaining FSA dollars before December 31st — use them,
Yes. You can still submit for partial reimbursement using the Split Pay with HSA/FSA and another card option. For example, if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your
If you choose to use 2 cards for purchase, here’s what to expect:. Enter your HSA/FSA Card first. You’ll see a field to enter how much you want to charge to your HSA/FSA card. The minimum amount must be at least $0.50, and the maximum amount is the
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
If you have already received a Letter of Medical Necessity for purchasing nutritional supplements from The ‘Pause Life, you do not need to complete Truemed’s survey again so long as your Letter of Medical Necessity remains valid. Letters of Medical N
Yes. If you prefer to use your regular credit card, please follow the steps below for reimbursement here: How to submit for HSA/FSA reimbursement
For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.
If your claim is denied, please contact [email protected]. Truemed’s support team is fully equipped to help customers overturn rejected claims. They will work with you (the customer) to assess the rejection reason, modify the applicable materials
Please get in touch with Truemed, at [email protected], so we can assist you in troubleshooting the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using th
Customers will go through the normal refund process. One note: HSA/FSAs can sometimes have longer processing times than a regular bank. If a customer has not received a refund within 15 business days after initiating the request, they should reach o
Unfortunately, Truemed’s services are available only to individuals who have an HSA or FSA account (or plan to fund one during open enrollment). We encourage you to ask your employer about information related to your HSA or FSA.
Unfortunately, Truemed is currently only available in the United States.