The 'Pause Life logo
The 'Pause Life logo

All articles

Why hasn't my order shipped?Updated 3 days ago

Our goal is to fulfill and ship your order within 2 business days. If this is not possible due to holidays, holiday weekends, increased fulfillment volume, or weather delays, we will ship your order within 3 business days.  When an extenuating circumstance occurs, we aim to communicate the cause of the delay.

If your order has met those timelines and tracking shows no indication it has shipped, please get in touch with our customer service team.

Was this article helpful?
Yes
No