Why does my creatine pouch look half empty?Updated 15 days ago
Our creatine monohydrate is micronized and a very fine, fluffy powder. When manufactured, it is filled and sits about 3/4 full when it is fine and fluffy.
During shipping, it tends to settle and easily becomes compacted at the bottom. When this happens, it then sits about half full and doesn't look as fluffy.
This was actually tested when our team members received a product that looked half-empty. We thought the same thing you did. We measured it out scoop for scoop, and all the product was intact.
We recommend that you scoop the product lightly and try not to compact it. Gently shaking off any overage will help prevent over-scooping.
If you happen to find that you are short on product, please do let us know.