What is your supplement return|refund policy?Updated a month ago

The Pause Nutrition®’s No-Risk, 100% Satisfaction Guarantee is simple. Any customer not completely satisfied with the product will receive a full product refund. To maintain the integrity of our products, we do not accept product returns that have been unboxed from the original shipping package. To claim a refund, simply contact us within 30 days of receipt of product. Refunds will not be given after 30 days. 

When will I receive my refund? Refund requests are processed daily. Just remember that your bank may not be quite as quick as we are.  Give them 3-5 business days to process the refund request.

The 'Pause Life Supplements | The Pause Nutrition® is not responsible for the following: 

• Orders not received due to customer providing incorrect address information. 
• Orders placed by mistake.
• Customer's changing their mind once order has fulfilled and shipped.  
• Packages not delivered by an assumed delivery date. (The carrier may provide an estimated delivery date, but that is determined by the carrier and not a guarantee of delivery from us.)

Please contact our Customer Service team by email to inquire about your specific situation.  We understand that sometimes situations occur and we will manage requests on a case-by-case basis.  

Please be sure to verify your purchase, to include your shipping address, at checkout before you complete your purchase.