How do I manage my payment, billing or email information for my supplement account?Updated 25 days ago
Email: if you to update your email address, please contact us through the chat box or reach out to our Customer Service Team and we will be happy to assist in updating your email information.
Payment options available are through credit card, Shop Pay, PayPal and Apple Pay, Google Pay and Venmo. These options are available at checkout.
Please be aware that our system does not maintain the ability to adjust billing information and we can only view billing address information and see the type of payment used.
If you do NOT have a subscription, you can update your billing information when you make your next one-time purchase. If using a third party payment like PayPal, Shop Pay or Apple Pay, Google Pay or Venmo PLEASE verify your shipping address when you update payment information and also at checkout before you complete your purchase.

- From the Account tab in Shop, tap the Account menu.
- Tap Settings > Payment methods/Cards.
- Do any of the following:
- To add a credit card, tap the + icon, enter your card details, and then tap Save card.
- To delete a credit card, tap on the credit card you'd like to delete, and then tap Delete.
- To change your billing address on an existing card, you need to delete and then re-add your card.
- In the Active orders section, click on the subscription order that you want to edit.
- Scroll down to your subscription details, and then click Edit payment method.
- Do one of the following:
- Choose an existing card on your Shop Pay account, and then click Update.
- Click + Use a different card to add a new card to Shop Pay.
- Click Update.
- In the Active orders section, click on the subscription order that you want to remove Shop Pay from.
- Scroll down to your subscription details, and then click Edit payment method.
- Click Remove Shop Pay to remove your payment method from your subscription, and then click Remove Shop Pay again to confirm.
- Optional: To manage your subscription, you need to visit the online store that you purchased from. Removing Shop Pay as a payment method doesn't cancel your subscription order.