# galveston-diet > Public Help Center articles for galveston-diet. Use these links as concise, text-first sources for customer-facing support policies and FAQs. Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended. ## Articles - [Mary Claire Haver, MD Bio](https://help.thepauselife.com/en-US/mary-claire-haver-md-bio-860786.md): Dr. Mary Claire Haver, MD, FACOG, MSCP, is a board-certified OB-GYN and Menopause Society Certified Practitioner. She is the #1 New York Times bestselling author of The New Menopause, a book that empowers women with evidence-based menopause care, and - [How does menopause policy affect me and what can I do to help?](https://help.thepauselife.com/en-US/how-does-menopause-policy-affect-me-and-what-can-i-do-to-help-1061032.md): We are so glad you asked! Dr. Haver, along with Jennifer Weiss-Wolf and several other leading advocates in the menopause space have collaborated in creating an amazing guide to help us understand policy and how we can affect change!. Use the link fo - [I'm a healthcare clinician, where can I find menopause resources to help my patients?](https://help.thepauselife.com/en-US/im-a-healthcare-clinician-where-can-i-find-menopause-resources-to-help-my-patients-958876.md): Dr. Haver's book, The New Menopause, is an excellent resource to share with everyone! In fact, she is also releasing another outstanding resource, The New Perimenopause, in early April 2026. The Menopause Society is a valuable resource for clinician - [Do you have recommendations for menopause practitioners, including Telehealth?](https://help.thepauselife.com/en-US/do-you-have-recommendations-for-menopause-practitioners-including-telehealth-982127.md): Dr. Haver compares three major menopause Telehealth practitioners in the blog - How to Find the Best Menopause Care Practitioner. Midi. MyAlloy - [What is The 'Pause Life?](https://help.thepauselife.com/en-US/what-is-the-pause-life-823585.md): Dr. Haver set out to change the way women approach their nutrition and did so by introducing The Galveston Diet. Since then, she has seen a severe lack of resources as it relates to aging, midlife, and peri/menopause. She knows there is so much mor - [Navigate The 'Pause Life Website](https://help.thepauselife.com/en-US/navigate-the-pause-life-website-957981.md): Below is an easy way to navigate to our resources and offerings within The 'Pause Life:. $ Annotates affiliate links below, meaning Dr. Haver may earn a small commission if you purchase something through them, at no extra cost to you. Medical Discla - [How do I login to my account?](https://help.thepauselife.com/en-US/how-do-i-login-to-my-account-1147768.md): We have several different account types. Please see below:. > Supplement Subscription Account | Health & Lifestyle Product Orders - The 'Pause Life Health & Wellness Products. > The 'Pause Life | Circle Community account - includes the following ac - [Why can't I log into my account?](https://help.thepauselife.com/en-US/why-cant-i-log-into-my-account-989273.md): Please verify you are using the correct login location (we have several) and email:. Health & Wellness | Supplement Products:. If you're facing difficulties logging into your account to manage your information, see order history, or manage your subsc - [How do I contact you for help or assistance?](https://help.thepauselife.com/en-US/how-do-i-contact-you-for-help-or-assistance-1014155.md): If you haven't found your answer in our Help Center or Chat, don't hesitate to get in touch with US using the information below. Our goal is to respond to your inquiry within 1-2 business days. We are very sorry for any inconvenience. We currently d - [I am having issues signing up for the free challenge or receiving email information.](https://help.thepauselife.com/en-US/i-am-having-issues-signing-up-for-the-free-challenge-or-receiving-email-information-1030104.md): If you have attempted to sign up for one of Dr. Haver's free challenges (Belly Fat Blast, Sugar Detox, or 'Pause Strong), or an email communication, and have not received any emails or are having issues signing up, you may have unsubscribed from our - [I am having trouble printing one of the PDFs or documents.](https://help.thepauselife.com/en-US/i-am-having-trouble-printing-one-of-the-pdfs-or-documents-1030457.md): If you are trying to print one of the PDFs from our program, challenge or an informational guide and having trouble printing, please review the following:. - make sure your browser doesn't restrict access to or downloading documents/PDFs. - Verify th - [Why do you use a backwards apostrophe in The Pause Life name?](https://help.thepauselife.com/en-US/why-do-you-use-a-backwards-apostrophe-in-the-pause-life-name-3898270.md): Why We Use the Backwards Apostrophe in The ’Pause Life. In our logo, the backwards apostrophe is intentional and symbolic. It reflects the curves of a woman’s body and represents the way the conversation around menopause has been “backwards” for far - [How do I find help with my menopause symptoms or concerns?](https://help.thepauselife.com/en-US/how-do-i-find-help-with-my-menopause-symptoms-or-concerns-958850.md): - While medical advice cannot be provided to you, Dr. Haver has created our Menopause Empowerment Guide to provide you with information to assist you on your journey. It is a resource that can help you better understand the journey and prepare for di - [Do you have a checklist for lab tests to have done in midlife](https://help.thepauselife.com/en-US/do-you-have-a-checklist-for-lab-tests-to-have-done-in-midlife-4844991.md): Dr. Haver has developed a Lab Test Checklist Guide for suggested testing just for this!Please remember that this is a recommendation, and your physician is your point of reference. Labs Checklist - [How can I find a clinician or practitioner to help me with menopause support?](https://help.thepauselife.com/en-US/how-can-i-find-a-clinician-or-practitioner-to-help-me-with-menopause-support-958875.md): Clinician Referrals | Recommended Physicians. We have created an unbiased referral database | clinicians list to aggregate caregivers who have made a positive difference in women’s lives by providing excellent menopause care or a pain-free procedure - [I am a clinician on your referral list, how do I update my information?](https://help.thepauselife.com/en-US/i-am-a-clinician-on-your-referral-list-how-do-i-update-my-information-1061755.md): Thank you for contacting us! We are happy to help. Please provide your updated information via the chat box, or you can contact our Customer Success Team with the information, and they'll be happy to provide the updated information to our team memb - [Where do I find British menopause resources?](https://help.thepauselife.com/en-US/where-do-i-find-british-menopause-resources-1003150.md): Here are resources provided on the British Menopause Society webpage. They have an extensive resources page. - [Where can I find Canadian menopause resources?](https://help.thepauselife.com/en-US/where-can-i-find-canadian-menopause-resources-1003149.md): Menopause Foundation of Canada (MFC). Their Story We had looked forward to menopause as a time of freedom and an exciting second act in life. Instead, we were blindsided by a host of symptoms we did not appreciate were part of the menopause transitio - [Where can I find international menopause resources?](https://help.thepauselife.com/en-US/where-can-i-find-international-menopause-resources-1003493.md): Here are resources provided at the International Menopause Society's website. It includes a variety of fact sheets on menopause topics. - [How do I know if I am experiencing perimenopause or menopause?](https://help.thepauselife.com/en-US/how-do-i-know-if-i-am-experiencing-perimenopause-or-menopause-1003530.md): We have developed a Peri | Menopause Quiz that will take you through a series of questions to help you determine if you are experiencing symptoms that could be related to peri | menopause. The quiz will measure the intensity of your symptoms and help - [Is hormone therapy right for me?](https://help.thepauselife.com/en-US/is-hormone-therapy-right-for-me-823591.md): We are unable to make any personal recommendations on whether or not Hormone Therapy (HT) is right for you. We do believe that every person is worthy of the conversation. We recommend having this conversation with your prescribing healthcare practiti - [Is testosterone right for me?](https://help.thepauselife.com/en-US/is-testosterone-right-for-me-1041325.md): While we cannot provide medical advice, there may be specific reasons to prescribe testosterone. If someone is experiencing Hypoactive Sexual Desire Disorder (HSDD), testosterone may be helpful. Here is a comprehensive article that you may find inte - [Is it okay to start HRT/HT?](https://help.thepauselife.com/en-US/is-it-okay-to-start-hrtht-993046.md): The decision to take HRT is a very personal one and one that warrants a discussion with your healthcare physician. It is generally considered safe to start HRT/HT within the first 10 years of menopause (defined as the 365th day you don't have a peri - [What is the difference between bio-identical HRT and synthetic HRT?](https://help.thepauselife.com/en-US/what-is-the-difference-between-bio-identical-hrt-and-synthetic-hrt-958842.md): FDA-approved bio-identical hormones, also known as bio-identical hormone replacement therapy (BHRT), are commercially manufactured by pharmaceutical companies following strict regulatory guidelines. They are manufactured as standardized medications w - [What is the difference between FDA approved HRT and compounded HRT?](https://help.thepauselife.com/en-US/what-is-the-difference-between-fda-approved-hrt-and-compounded-hrt-958843.md): There are FDA-approved bio-identical and synthetic hormones that are commercially manufactured by pharmaceutical companies following strict regulatory guidelines. They are manufactured as standardized medications with precise dosages and forms (meani - [How is The New Perimenopause book different from The New Menopause book?](https://help.thepauselife.com/en-US/how-is-the-new-perimenopause-book-different-from-the-new-menopause-book-2655714.md): Dr. Mary Claire Haver's new book, The New Perimenopause, focuses on the early hormonal changes that can start as early as age 35 -- and the symptoms no one talks about enough: anxiety, mood swings, fatigue, and the quiet changes that often get dismis - [Mission & Quality Policy](https://help.thepauselife.com/en-US/mission-and-quality-policy-991049.md): QUALITY POLICY. The ‘Pause Life is all about Demystifying Menopause. Our focus is science-backed education and products that comprehensively support optimal wellness throughout perimenopause and menopause. The ‘Pause Life® team is driven to maintain - [Product Quality and Third Party Testing](https://help.thepauselife.com/en-US/product-quality-and-third-party-testing-807970.md): Our Commitment to Quality. As part of our commitment to industry-leading transparency and quality, every batch of each The Pause Life® and The Pause Nutrition® product is third-party tested by ISO-certified labs. We test for ingredient purity, potenc - [What discounts do you offer?](https://help.thepauselife.com/en-US/what-discounts-do-you-offer-807975.md): Our Buy More, Save More program allows you to purchase and receive the following discounts in any combination of products you choose:. Buy 2 --> save 5%. Buy 3 --> save 10%. Buy 4+ --> save 15%. Subscribe and save for 10% will still apply on top - [Do you offer a gift card?](https://help.thepauselife.com/en-US/do-you-offer-a-gift-card-3767977.md): Yes! We are so happy you asked. Learn more about our Digital Gift Card here. Important information:. - Our Digital Gift Cards are Non-Refundable. - No expiration: use it whenever the timing feels right. - Redeemed through our online store: for the - [Which products will break or affect Intermittent Fasting?](https://help.thepauselife.com/en-US/which-products-will-break-or-affect-intermittent-fasting-2643701.md): Any of our products with calories or natural sweeteners may break a fast. Creatine and Sleep should not break a fast, given they have zero calories and no sweeteners. All other supplements should be taken during the eating window if wanting to mainta - [Why is there only a Manufacture date (MFG) on my product?](https://help.thepauselife.com/en-US/why-is-there-only-a-manufacture-date-(mfg)-on-my-product-808001.md): We assign a manufacture date to products that are either new or have undergone a formula revision, but do not yet have a stability study to support an expiration date. The way an expiration date is determined involves several lots of a product with a - [What are the Vegetarian, Vegan, Dairy or Gluten-Free supplement options?](https://help.thepauselife.com/en-US/what-are-the-vegetarian-vegan-dairy-or-gluten-free-supplement-options-808002.md): Vegetarian:. Creatine. Fiber GDX. Sleep. MenoMulti. Vegan:. Creatine. Fiber GDX. Sleep. MenoMulti. Gluten Free (no gluten ingredients):. Creatine*. Skin & Bone Collagen: Pink Lemonade (no gluten ingredients processed in facility), Unflavored*. Fiber - [Do any of your products contain Erythritol?](https://help.thepauselife.com/en-US/do-any-of-your-products-contain-erythritol-1002370.md): No, none of our products contain the ingredient Erythritol. - [Which supplements are Kosher or Halal?](https://help.thepauselife.com/en-US/which-supplements-are-kosher-or-halal-1005125.md): Not all of our products meet the kosher and/or halal guidelines, so please be sure to check the ingredients of each product before purchasing. Our Omega-3 and Turmeric products have ingredients that are NOT Kosher certified. The Fiber GDX and Creatin - [Do you offer a magnesium supplement?](https://help.thepauselife.com/en-US/do-you-offer-a-magnesium-supplement-1030353.md): An affiliate link is provided below, meaning Dr. Haver may earn a small commission if you purchase something through it; at no extra cost to you. We do not currently offer an individual magnesium supplement. However, we now offer a new Sleep product - [Can men use the supplements?](https://help.thepauselife.com/en-US/can-men-use-the-supplements-1030458.md): Yes, most of our supplements can provide support for both men and women!. However, our MenoMulti is formulated specifically to support women in midlife. We highly recommend discussing options with your healthcare physician prior to beginning or chang - [Can I combine the supplements?](https://help.thepauselife.com/en-US/can-i-combine-the-supplements-1030564.md): YES! Our supplements can be combined for ease of consumption and to help thin out the flavor of some products or the gel-like consistency of the Fiber GDX. In fact, many of the 'Pause Life team combine the Fiber GDX with one of the collagen products - [Can I take the supplements while on a GLP-1?](https://help.thepauselife.com/en-US/can-i-take-the-supplements-while-on-a-glp-1-1053763.md): We cannot provide medical recommendations or advice. Please consult your healthcare practitioner for personalized guidance on what is essential for your specific situation while taking a GLP-1. This Healthline article, What’s the Best Diet When Taki - [When do the supplements expire?](https://help.thepauselife.com/en-US/when-do-the-supplements-expire-1053732.md): Our supplement products each have either expiration dates or manufactured dates stamped on the product package. Expiration dates are typically 2 years from the manufacture date. Please see the date on the container for the recommended product shelf l - [What is California Prop65?](https://help.thepauselife.com/en-US/what-is-california-prop65-1116177.md): The following warning applies to Fiber GDX and Protein + Creatine Chocolate:. ⚠️ CA WARNING: Consuming this product can expose you to chemicals, including lead, which is known to the State of California to cause birth defects or other reproductive ha - [Do you sell samples of your products?](https://help.thepauselife.com/en-US/do-you-sell-samples-of-your-products-1998116.md): We apologize, but we do not currently offer individual samples for sale. We offer a 30-day satisfaction guarantee, so if you purchase the supplements and are not satisfied, you can contact us to request a refund. It is 30 days from delivery, allowin - [When can I expect results from the supplements?](https://help.thepauselife.com/en-US/when-can-i-expect-results-from-the-supplements-1525623.md): Results can vary from person to person. It typically takes several weeks to a few months to see noticeable results, with initial effects often visible within a few weeks, but more significant improvements usually take longer. Various factors, includi - [Do you offer wholesale on your products?](https://help.thepauselife.com/en-US/do-you-offer-wholesale-on-your-products-2643713.md): Currently, we do not have the capacity to establish individual wholesale accounts. We are grateful for your interest/support, and we would love to gather your information to add to our list. Please respond to this, and we'll add you to our waitlist - [How long does shipping take for my product order?](https://help.thepauselife.com/en-US/how-long-does-shipping-take-for-my-product-order-807978.md): Orders are processed from our distribution center in Hebron, KY. Our goal is to fulfill and ship your U.S. order within 2 business days; 3 business days if it falls on a holiday/holiday weekend, or during a period of increased fulfillment volume. In - [How will my product order be shipped?](https://help.thepauselife.com/en-US/how-will-my-product-order-be-shipped-807982.md): Orders within the Continental United States are shipped via various methods (to include Amazon Shipping*) to ensure the best possible delivery time, based on the order's shipping location. Orders to Hawaii, Guam, and OCONUS US territories are shipped - [Do you offer expedited shipping?](https://help.thepauselife.com/en-US/do-you-offer-expedited-shipping-1009733.md): Expedited shipping is not an option at this time for U.S. orders or those shipping to U.S. territories or military/government installations. We are looking into expedited options to offer in the future, but do not have a timeframe for when this might - [Do you ship or deliver to my location/country?](https://help.thepauselife.com/en-US/do-you-ship-or-deliver-to-my-locationcountry-1005075.md): We're excited to offer international shipping for The 'Pause Life products!. To see if we ship to your country, please use the Country/Region selector located at the very bottom of the Shop page on our website. If your country is not listed, we're un - [How much is product shipping?](https://help.thepauselife.com/en-US/how-much-is-product-shipping-2642755.md): Shipping is a flat rate of $8.00 for U.S. orders that are under $99.00. - [What do I do if my order is delayed or not moving?](https://help.thepauselife.com/en-US/what-do-i-do-if-my-order-is-delayed-or-not-moving-989271.md): We give the shipping carriers 10-12 days for domestic delivery (from the date the carrier picks up) before we proceed with investigating any potential loss in transit. This allows the assigned carrier time to accommodate increased shipment volumes (s - [What do I do if my order looks lost or was returned to sender?](https://help.thepauselife.com/en-US/what-do-i-do-if-my-order-looks-lost-or-was-returned-to-sender-509343.md): We understand the frustration of a shipment going astray. If your order has been determined to be lost in transit or returned to our warehouse, please contact our customer service team. We will:. If an order is returned due to an incorrect address, - [Will I owe customs fees or taxes?](https://help.thepauselife.com/en-US/will-i-owe-customs-fees-or-taxes-807984.md): International customers are responsible for any applicable customs duties, taxes, import fees, brokerage fees, or other charges required by the destination country. These charges are either included in the product's cost or listed separately at check - [Why did I not get free shipping on my order?](https://help.thepauselife.com/en-US/why-did-i-not-get-free-shipping-on-my-order-1030575.md): Your shipping eligibility is based on the final product subtotal, not the original retail value of the items in your cart. A few things can reduce your subtotal below the free shipping threshold:. Buy More, Save More discounts. Subscribe & Save (10% - [How do I correct a wrong shipping address on my order?](https://help.thepauselife.com/en-US/how-do-i-correct-a-wrong-shipping-address-on-my-order-1010562.md): We can help! If your order has not been fulfilled, you can request to update your order shipping address by contacting our Customer Success Team. Please include the correct shipping address, and we are happy to get that corrected. Please contact us - [Why hasn't my order shipped?](https://help.thepauselife.com/en-US/why-hasnt-my-order-shipped-1071370.md): Our goal is to fulfill and ship your order within 2 business days. If this is not possible due to holidays, holiday weekends, increased fulfillment volume, or weather delays, we will ship your order within 3 business days. When an extenuating circum - [Do higher seasonal temperatures affect the efficacy of supplements?](https://help.thepauselife.com/en-US/do-higher-seasonal-temperatures-affect-the-efficacy-of-supplements-808000.md): Our softgel and regular capsule supplements can withstand short periods of heat exposure, including exposure to very high temperatures, and maintain their efficacy. This can occur because the capsule that surrounds the active ingredients can withsta - [What is your product return and refund policy?](https://help.thepauselife.com/en-US/what-is-your-product-return-and-refund-policy-807974.md): Health and Wellness Product Purchase:. The Pause Life's No-Risk, 100% Satisfaction Guarantee is simple. Any customer dissatisfied with a product will receive a full product refund. To request a refund, contact us within 30 days of receipt and provide - [What is your weighted vest return and refund policy?](https://help.thepauselife.com/en-US/what-is-your-weighted-vest-return-and-refund-policy-4093561.md): Weighted Vest Return & Refund Policy. Inspect on arrival (important). Please inspect your vest immediately upon delivery. If you believe your vest is defective, damaged in transit, or you received the wrong item:. 30-Day Returns (Unused / New Conditi - [What is your refund policy for digital content?](https://help.thepauselife.com/en-US/what-is-your-refund-policy-for-digital-content-989272.md): Digital Purchase:. Due to the digital nature of The Pause Strong Online Program, we are unable to offer refunds for online program purchases after the first 7 days. Please contact our program Customer Success Team for any questions regarding refund - [How do I manage my payment, billing or email information for my health and wellness account?](https://help.thepauselife.com/en-US/how-do-i-manage-my-payment-billing-or-email-information-for-my-health-and-wellness-account-989270.md): Email: If you need to update your email address, please get in touch with our Customer Service Team , and we will be happy to assist in updating your email information. Payment options available are through credit card, Shop Pay, PayPal, Apple Pay, G - [How do I begin a product return or refund request?](https://help.thepauselife.com/en-US/how-do-i-begin-a-product-return-or-refund-request-2642782.md): If you are not satisfied with your product, you have an order heading your way you do not want to keep, or you have received an order you wish to return:. You can use our customer portal to request a return/refund. Verify your order status in the cus - [What do I do if I received a damaged order or product?](https://help.thepauselife.com/en-US/what-do-i-do-if-i-received-a-damaged-order-or-product-509341.md): We are so sorry if this has happened to you! While we have no control over the carrier delivery process or manufacturing defects, we want to make sure you are taken care of!. If you receive an order that has been damaged in transit or contains damage - [Why was I charged twice for the same order?](https://help.thepauselife.com/en-US/why-was-i-charged-twice-for-the-same-order-807990.md): You may see a pre-authorization charge that may or may not include tax before a final total is provided for the sale. Upon final charge, the tax was determined and then adjusted accordingly. The adjusted amount was then authorized and captured as pay - [What if I'm not happy with my product?](https://help.thepauselife.com/en-US/what-if-im-not-happy-with-my-product-807998.md): We have a 30-day or 7-day satisfaction guarantee, depending on the product purchased.See Store Policy, additional applicable info below:. Review additional information applicable to our Product Return/Refund Policy. Review additional information appl - [Where is my product refund?](https://help.thepauselife.com/en-US/where-is-my-product-refund-807999.md): It can take 3-5 business days for a refund to process back onto the original payment method. In some cases, depending on the financial institution and third-party payment system, it can take up to 10 business days. If it has been more than 10 busine - [How do I cancel my product order?](https://help.thepauselife.com/en-US/how-do-i-cancel-my-product-order-1010560.md): If your 'Pause Life order has not been fulfilled, you can request to cancel your order by contacting our Customer Service Team. If you would like to cancel an order, be sure to get in touch with us as soon as possible so that we can cancel it before - [Can I combine two product accounts?](https://help.thepauselife.com/en-US/can-i-combine-two-product-accounts-1053839.md): Yes! We are happy to help! Please contact our Customer Service Team, and we'll guide you through the process of collecting the necessary information to help you merge your accounts. - [How do I update products in my current order?](https://help.thepauselife.com/en-US/how-do-i-update-products-in-my-current-order-1071434.md): If your order is unfulfilled, please contact our customer service team as soon as possible, and we will check the status of your order. If it is a subscription order, we may be able to update the products in your order. If it is a one-time order, we - [I am having issues ordering from your website.](https://help.thepauselife.com/en-US/i-am-having-issues-ordering-from-your-website-1002397.md): We are sorry to hear you are having trouble ordering from our website. Please try the following to see if it helps resolve the issue:. - verify you are trying to purchase from The 'Pause Life website. - close out your browser/app and reopen it. - cl - [What do I do if I received the wrong product?](https://help.thepauselife.com/en-US/what-do-i-do-if-i-received-the-wrong-product-2643714.md): We apologize for the inconvenience. This is not a typical occurrence, and we want to ensure that we correct the issue and take care of you promptly. Please email our Customer Service team with your order number, name, and shipping address so we can - [Will I receive a notification before my product subscription autoships / processes?](https://help.thepauselife.com/en-US/will-i-receive-a-notification-before-my-product-subscription-autoships--processes-1010546.md): Yes! We send an upcoming order notification email to you 4 days before the order is due to be processed. This gives you time to make any changes to your product subscription order by skipping the order or adjusting one or more products. In fact, i - [Why can't I log into my product account?](https://help.thepauselife.com/en-US/why-cant-i-log-into-my-product-account-509342.md): If you're facing difficulties logging into your account to manage your subscription or upcoming order, take the following steps:. DESKTOP:. Go to The 'Pause Life website, select the User Icon in the top right corner, and then select "Supplement Login - [How do I skip a product subscription / autoship order?](https://help.thepauselife.com/en-US/how-do-i-skip-a-product-subscription--autoship-order-1005085.md): We are happy to assist with instructions on how to skip your next order(s). You can easily delay any product or the entire order from the Upcoming Order Notification email or SMS. If you didn't receive the email/SMS or can't find it, please follow t - [How do I change the products in my subscription / autoship?](https://help.thepauselife.com/en-US/how-do-i-change-the-products-in-my-subscription--autoship-1005092.md): Please see the detailed instructions below on how to update the items in your subscription:. Note: Verify updated items, the next order date, and the frequency at which you would like to receive the order, as well as the shipping address. If you need - [Can I add or remove product in my order?](https://help.thepauselife.com/en-US/can-i-add-or-remove-product-in-my-order-1005078.md): If your order is unfulfilled, please contact our customer service team as soon as possible, and we will check the status of your order. If your order has been fulfilled, there is no guarantee we can stop the order from shipping. To manage/edit an upc - [How do I cancel my product subscription / autoship?](https://help.thepauselife.com/en-US/how-do-i-cancel-my-product-subscription--autoship-2413926.md): To cancel a subscription, please see below:. Note: Verify updated items, the next order date, and the frequency at which you would like to receive the order, as well as the shipping address. You will need to complete this process for each product you - [How do I update the frequency at which I receive my subscription / autoship?](https://help.thepauselife.com/en-US/how-do-i-update-the-frequency-at-which-i-receive-my-subscription--autoship-2643723.md): 5. Select "Edit" from the dropdown, and you can then adjust the frequency and/or quantity for that specific product:. Select your preferred frequency and then click "Save Changes". If you need assistance, please contact our Customer Service Team. - [What is NSF?](https://help.thepauselife.com/en-US/what-is-nsf-3295646.md): ABOUT NSF. NSF is an independent and accredited nongovernmental organization whose mission is to protect and improve global human health. They do this by facilitating the development of public health and safety standards through a Standards group, an - [What does it mean for a product to be Contents Certified NSF?](https://help.thepauselife.com/en-US/what-does-it-mean-for-a-product-to-be-contents-certified-nsf-3295647.md): There are numerous quality components of the Contents Certified program:. • The product is manufactured at a facility that is GMP registered and audited for quality and safety by NSF to comply with the U.S. FDA’s Good Manufacturing Practice (GMP) req - [How does a product become Contents Certified NSF?](https://help.thepauselife.com/en-US/how-does-a-product-become-contents-certified-nsf-3295650.md): Steps to Certification are included below. Watch the short video for a summary. Step 1 – GMP Registration. Good Manufacturing Practice (GMP) registration verifies that the product is manufactured, packaged, and stored in a facility that is audited a - [Why are only some of the supplements NSF Contents Certified?](https://help.thepauselife.com/en-US/why-are-only-some-of-the-supplements-nsf-contents-certified-3959219.md): NSF Contents Certified is earned product-by-product (it isn’t a single certification that automatically applies to an entire brand). Right now, six of our products have completed the full NSF Contents Certified process, and we’re actively working to - [Is The ‘Pause Life Nutritional Supplements HSA/FSA eligible?](https://help.thepauselife.com/en-US/is-the-%E2%80%98pause-life-nutritional-supplements-hsafsa-eligible-2198796.md): The ‘Pause Life has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means that you can now use your HSA or FSA debit card to buy The ‘Pause Life's nutritional supplement products for - [What are FSA and HSA accounts?](https://help.thepauselife.com/en-US/what-are-fsa-and-hsa-accounts-1799509.md): Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your emplo - [How does using my HSA/FSA account save me money?](https://help.thepauselife.com/en-US/how-does-using-my-hsafsa-account-save-me-money-1799507.md): HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rat - [When should I use my FSA/HSA dollars?](https://help.thepauselife.com/en-US/when-should-i-use-my-fsahsa-dollars-1799605.md): You can use your HSA or FSA dollars throughout the year. However, FSA dollars expire at the end of the year, and any unused funds may not carry over into the following year. Be sure to spend the remaining FSA dollars before December 31st — use them, - [Do I need to take a Flex survey every time I make a purchase from The ‘Pause Life?](https://help.thepauselife.com/en-US/do-i-need-to-take-a-flex-survey-every-time-i-make-a-purchase-from-the-%E2%80%98pause-life-1799597.md): If you have already received a Letter of Medical Necessity for purchasing nutritional supplements from The ‘Pause Life, you do not need to complete Flex’s survey again, so long as your Letter of Medical Necessity remains valid. Letters of Medical Nec - [How long does HSA or FSA reimbursement take?](https://help.thepauselife.com/en-US/how-long-does-hsa-or-fsa-reimbursement-take-1799592.md): For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator. - [What should I do if my HSA/FSA reimbursement claim was denied?](https://help.thepauselife.com/en-US/what-should-i-do-if-my-hsafsa-reimbursement-claim-was-denied-1799602.md): If your claim is denied, please reach out to Flex Support. Flex's support team is fully equipped to help customers overturn denied claims. We will work with you (the customer) to assess the rejection reason, modify the applicable materials (LMN/Rec - [What if my HSA/FSA reimbursement is rejected by my administrator?](https://help.thepauselife.com/en-US/what-if-my-hsafsa-reimbursement-is-rejected-by-my-administrator-1799630.md): Please get in touch with Flex Support so they can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form. - [How do refunds work if I used my FSA HSA card?](https://help.thepauselife.com/en-US/how-do-refunds-work-if-i-used-my-fsa-hsa-card-1799623.md): Customers will go through the normal refund process. One note: HSA/FSAs can sometimes have longer processing times than a regular bank. If a customer has not received a refund within 15 business days after initiating the request, they should reach o - [I don’t have an HSA/FSA. Can I still benefit from Flex?](https://help.thepauselife.com/en-US/i-don%E2%80%99t-have-an-hsafsa-can-i-still-benefit-from-flex-1799628.md): Unfortunately, Flex services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA! - [I don’t have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Flex?](https://help.thepauselife.com/en-US/i-don%E2%80%99t-have-enough-funds-in-my-hsafsa-account-to-reimburse-the-entire-purchase-can-i-still-use-flex-1799606.md): Yes. You can still submit for partial reimbursement using the Split Pay with HSA/FSA and another card option. For example, if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your - [How can I split HSA/FSA payment for one-time purchases?](https://help.thepauselife.com/en-US/how-can-i-split-hsafsa-payment-for-one-time-purchases-1799617.md): Instructions for Splitting your payment for one-time purchases:. If you choose to use 2 cards for purchase, here’s what to expect:. Enter your HSA/FSA Card first. You’ll see a field to enter how much you want to charge to your HSA/FSA card. The mini - [Are there fees associated with using Flex's services?](https://help.thepauselife.com/en-US/are-there-fees-associated-with-using-flexs-services-1799604.md): There is no cost to you, as long as you are shopping with a Flex partner merchant. - [Can I use my FSA/FSA Card with express checkout using Shop Pay, Pay Pal, Google Pay, Apple Pay, or Venmo?](https://help.thepauselife.com/en-US/can-i-use-my-fsafsa-card-with-express-checkout-using-shop-pay-pay-pal-google-pay-apple-pay-or-venmo-1843459.md): With Flex, FSA/HSA cards can be used for express checkout, but only through Flex's designated regular one-time purchase payment method at checkout. You'll need to exit express checkout to see the option to pay with HSA/FSA. Please see the image belo - [Can I use my HSA/ FSA card at The ‘Pause Life Nutritional Supplements for one time purchases?](https://help.thepauselife.com/en-US/can-i-use-my-hsa-fsa-card-at-the-%E2%80%98pause-life-nutritional-supplements-for-one-time-purchases-1799511.md): Yes, simply select Flex as your payment option at checkout and use your FSA or HSA card as you would any other credit card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for your Letter of Medical Necessit - [Can I use my HSA/ FSA card at The ‘Pause Life for nutritional supplement subscriptions?](https://help.thepauselife.com/en-US/can-i-use-my-hsa-fsa-card-at-the-%E2%80%98pause-life-for-nutritional-supplement-subscriptions-1799569.md): For subscription reimbursement you will need to use your regular credit card, complete a health assessment, and follow the instructions on how to submit for reimbursement from your HSA/FSA Administrator here:. Understand your LMN. Identify your HSA/F - [Can I use my HSA/FSA card for both a one-time nutritional supplement purchase along with a nutritional supplement subscription?](https://help.thepauselife.com/en-US/can-i-use-my-hsafsa-card-for-both-a-one-time-nutritional-supplement-purchase-along-with-a-nutritional-supplement-subscription-1799594.md): No, if you're combining a one-time purchase with a subscription, you won’t be able to pay using your HSA/FSA card at checkout. However, you can still submit a reimbursement claim by providing your receipt and Letter of Medical Necessity. To do this - [How do I get reimbursement for a current nutritional supplement subscription that was set up before you partnered with Flex on HSA/FSA?](https://help.thepauselife.com/en-US/how-do-i-get-reimbursement-for-a-current-nutritional-supplement-subscription-that-was-set-up-before-you-partnered-with-flex-on-hsafsa-1799570.md): On the receipt for your next shipment, there will be a reimbursement link that will prompt you with the steps to get an LMN for reimbursement. Please note you will only be able to seek reimbursement on a go-forward basis. (Example: If you have been - [What is an HSA/FSA Letter of Medical Necessity, and how is this compliant?](https://help.thepauselife.com/en-US/what-is-an-hsafsa-letter-of-medical-necessity-and-how-is-this-compliant-1799598.md): The items in your Flex Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way as a visit to the doctor’s office or a pharmaceutical product is. There are thousands of studies showing that food and exercise are often th - [How long does it take for me to receive my HSA/FSA Letter of Medical Necessity?](https://help.thepauselife.com/en-US/how-long-does-it-take-for-me-to-receive-my-hsafsa-letter-of-medical-necessity-1799600.md): Generally, it takes 24-48 hours. In some cases, Flex’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your i - [How to use your Letter of Medical of Medical Necessity (LMN) for HSA/FSA Reimbursement](https://help.thepauselife.com/en-US/how-to-use-your-letter-of-medical-of-medical-necessity-(lmn)-for-hsafsa-reimbursement-1799599.md): Understand your LMN. What it is: You should have received a Letter of Medical Necessity (LMN) from Flex. Purpose: The LMN substantiates that your purpose helps prevent, treat, or alleviate disease, enabling the use of tax-free HSA/FSA dollars. Validi - [Does an HSA/FSA Letter of Medical Necessity Work for Past Purchases?](https://help.thepauselife.com/en-US/does-an-hsafsa-letter-of-medical-necessity-work-for-past-purchases-1799571.md): Completion of the qualification survey process signals the start of the patient-provider relationship. Due to compliance reasons, Flex is not able to backdate a letter of medical necessity to a time prior to the establishment of that relationship. A - [What is the Pause Strong Online Program?](https://help.thepauselife.com/en-US/what-is-the-pause-strong-online-program-4425394.md): The Pause Strong Online Program provides a roadmap to help build strength during perimenopause and menopause to support long-term health. Hormonal changes increase the risk of muscle and bone loss, which may lead to a slower metabolism. Restrictive d - [What is the difference between the Pause Strong Online Program and the Pause Strong Free Challenge?](https://help.thepauselife.com/en-US/what-is-the-difference-between-the-pause-strong-online-program-and-the-pause-strong-free-challenge-4734706.md): Pause Strong Free Challenge. Pause Strong Online Program. In short, the Free Challenge is a great starting point and introduction, while the Online Program is the comprehensive path to long-term strength and wellbeing. - [How do I access the Pause Strong Online Program?](https://help.thepauselife.com/en-US/how-do-i-access-the-pause-strong-online-program-4425543.md): The Pause Strong Online Program is housed in The Pause Life Free Community. Once the program is purchased and access is granted, you will be prompted to create an account (using the Circle Communities platform) to get started. Your one-time purchase - [When does the Pause Strong program begin and end?](https://help.thepauselife.com/en-US/when-does-the-pause-strong-program-begin-and-end-4425548.md): You can start at any time!. While the free challenge is 28 days, it is a starting point. The online program can keep you going long after day 28. It also provides additional information and deeper insights to help you stay focused on living Pause Str - [Are supplements necessary in the Pause Strong Program?](https://help.thepauselife.com/en-US/are-supplements-necessary-in-the-pause-strong-program-4425550.md): Supplements are not required to be successful, but they can help to fill gaps in your nutrition. - [How much is one (1) scoop of Creatine?](https://help.thepauselife.com/en-US/how-much-is-one-(1)-scoop-of-creatine-982145.md): One (1) scoop of Creatine equals 2.4 teaspoons. The serving size is 5g, so you can also use a food scale to measure the serving. It contains 5g of micronized creatine monohydrate. Creatine is a very fine powder. Be sure not to pack the scoop and ta - [Where is the Creatine sourced?](https://help.thepauselife.com/en-US/where-is-the-creatine-sourced-1014794.md): Our Creavitalis® Creatine is sourced from Germany and produced by the Alzchem Group. It is a high-purity creatine monohydrate (CrM), the most widely studied and commonly used form of creatine in clinical research. Creatine monohydrate is known for it - [What are tips for taking Creatine?](https://help.thepauselife.com/en-US/what-are-tips-for-taking-creatine-1002652.md): Creatine is a fine powder that is easily compacted. Do not pack the scoop, and gently tap to level. Creatine supplements come in different varieties, but creatine monohydrate has the most research backing its safety and effectiveness. It can be taken - [Will Creatine break a fast?](https://help.thepauselife.com/en-US/will-creatine-break-a-fast-982146.md): If you are practicing Intermittent Fasting (IF), you can consume creatine while fasting, and it won't break the fast. - [What is a loading phase of Creatine?](https://help.thepauselife.com/en-US/what-is-a-loading-phase-of-creatine-982155.md): It is important to verify with your healthcare practitioner before considering a loading phase. A loading phase can help to increase creatine muscle stores. Consuming 20- 25 grams of creatine daily for 5-7 days can rapidly increase muscle stores of c - [Is a Creatine supplement safe for me?](https://help.thepauselife.com/en-US/is-a-creatine-supplement-safe-for-me-1014800.md): We recommend having this conversation with your healthcare practitioner before starting (or changing) any supplement routine so that they can provide guidance on what will be beneficial to your specific situation. Please note: if you are pregnant, nu - [Why would I keep my creatine levels or stores up?](https://help.thepauselife.com/en-US/why-would-i-keep-my-creatine-levels-or-stores-up-3397213.md): Because steady creatine stores help your muscles recycle quick energy (ATP) faster, so you can repeat high-intensity efforts more effectively, and you keep that benefit while stores stay topped up. Tip: Use our Protein + Creatine (3 g) for easy daily - [Do I take creatine alone or protein and creatine together?](https://help.thepauselife.com/en-US/do-i-take-creatine-alone-or-protein-and-creatine-together-3713809.md): It really does depend on your personal needs. We always encourage you to start with whole food first and supplement any gap, as necessary. - [What are VERISOL® and FORTIBONE® collagen peptides?](https://help.thepauselife.com/en-US/what-are-verisol-and-fortibone-collagen-peptides-982197.md): VERISOL® consists of a special patented composition of collagen peptides, essential components to support healthy skin. These Bioactive Collagen Peptides® of VERISOL® are specially optimized to influence the skin's collagen metabolism, including elas - [What are some tips for taking your collagen supplement?](https://help.thepauselife.com/en-US/what-are-some-tips-for-taking-your-collagen-supplement-982185.md) - [What is the serving size for the collagen?](https://help.thepauselife.com/en-US/what-is-the-serving-size-for-the-collagen-982187.md): Skin and Bone Collagen - two (2) scoops equal four (4) leveled teaspoons. It also contains 10g of Bovine Collagen Peptides from specific functional peptides called. VERISOL® (5g) and FORTIBONE® (5g). For more information on our product, please see th - [Will the collagen break my fast?](https://help.thepauselife.com/en-US/will-the-collagen-break-my-fast-982189.md): Yes. The collagen supplements have calories and protein and will break a fast and likely negate the benefits of the fast. It is recommended to consume the supplements during the eating window to maintain the integrity of the fasting window. - [What is the collagen protein consumption recommendation?](https://help.thepauselife.com/en-US/what-is-the-collagen-protein-consumption-recommendation-1014852.md): It can be beneficial to include functional collagen peptides as part of daily protein intake due to their bioactive properties and rich availability of conditionally indispensable amino acids. The recommended amount of collagen peptide intake may var - [Is the collagen grass-fed or grain-finished?](https://help.thepauselife.com/en-US/is-the-collagen-grass-fed-or-grain-finished-1015443.md): Our collagen products contains Bovine Derived Collagen that is Grass-Fed and Pasture Raised. They are not grain-finished, per se, as many descriptions go. They may have been fed grain to keep them healthy at certain times depending on situations such - [What is the amino acid profile of the collagen?](https://help.thepauselife.com/en-US/what-is-the-amino-acid-profile-of-the-collagen-1030355.md): Please see the following amino acid profile list for our collagen products. Please note that these are estimates based on the % of collagen peptide weight. These are not claims we are making or testing for purity. - [Where are the collagen ingredients sourced from?](https://help.thepauselife.com/en-US/where-are-the-collagen-ingredients-sourced-from-1030383.md): Please see the ingredient listing below for our collagen products:. Skin & Bone --> VERISOL® + FORTIBONE®. VERISOL® , a bovine-derived, grass-fed/pasture-raised collagen peptide consists of a special patented composition of collagen peptides - impor - [Is the collagen Type 1, 2, or 3?](https://help.thepauselife.com/en-US/is-the-collagen-type-1-2-or-3-1955413.md): You may have seen collagen products labeled as Type I, Type II, or Type III collagen. These "types" describe the natural collagen found in different parts of the body and the animal tissues from which the collagen was originally sourced. Many collage - [Can you use the collagen in cooking?](https://help.thepauselife.com/en-US/can-you-use-the-collagen-in-cooking-2642778.md): Yes, you can use collagen for cooking because it is a heat-stable protein that can be added to both sweet and savory dishes. Collagen powder can be mixed into liquids, such as soups, stews, or smoothies, or incorporated into baked goods to add an ex - [Why is the Acai Lemonade flavor no longer available?](https://help.thepauselife.com/en-US/why-is-the-acai-lemonade-flavor-no-longer-available-4734711.md): For quality and transparency, we updated our collagen flavor profile. Skin & Bone Açaí Lemonade is now Pink Lemonade to keep our labeling clear, simple, and transparent, and to better reflect the flavor experience. This is primarily a name update, al - [Why is Skin Boost Plus no longer available?](https://help.thepauselife.com/en-US/why-is-skin-boost-plus-no-longer-available-2643711.md): We know many of you loved our single-collagen peptide (VERISOL®) product, Skin Boost Plus. After careful consideration, we decided to transition away from it so we can invest and focus on our double-collagen peptide product, Skin & Bone. Skin & Bone - [How much is one scoop of Fiber GDX?](https://help.thepauselife.com/en-US/how-much-is-one-scoop-of-fiber-gdx-808003.md): One (1) scoop of Fiber GDX equals one (1) tablespoon. It also contains 7g of soluble and insoluble fiber. If you are looking to achieve the recommended daily intake of Fiber (25-35g), we highly recommend getting as much as you can through whole food - [What are some tips for consuming the Fiber GDX?](https://help.thepauselife.com/en-US/what-are-some-tips-for-consuming-the-fiber-gdx-808004.md): One scoop is all you need! We recommend getting most of your fiber through whole food sources and supplementing the gap. You may want to begin with 1/4 scoop to help your digestive system adjust to added fiber. Adding it too fast can promote intest - [Why does my Fiber become clumpy, thick and gel-like?](https://help.thepauselife.com/en-US/why-does-my-fiber-become-clumpy-thick-and-gel-like-808005.md): Fiber has the unique ability to bind with water, which is why you might notice your fiber turning into a gel-like texture or forming clumps as it absorbs liquid. This is actually one of its key functions! As soluble fiber dissolves, it forms a gel th - [Where are the Fiber GDX ingredients sourced from?](https://help.thepauselife.com/en-US/where-are-the-fiber-gdx-ingredients-sourced-from-1030403.md): Our Fiber GDX is available in two flavors: Unflavored and Orange. Both include 7 grams of Fiber. Please see the following list of ingredients for our Fiber GDX Products: - [How is MenoMulti different from the other products that provide similar support?](https://help.thepauselife.com/en-US/how-is-menomulti-different-from-the-other-products-that-provide-similar-support-3654584.md): Each product does something slightly different, so they work better together than alone. Each product has a clear job in a multi-layered system:. For bone support:. We don’t think of bone health as one magic ingredient. We look at it in layers:. For - [Is MenoMulti a multivitamin?](https://help.thepauselife.com/en-US/is-menomulti-a-multivitamin-3655594.md): MenoMulti is NOT a multivitamin. Where a multivitamin offers multiple, oftentimes random, combinations of vitamins, MenoMulti provides the exact ingredients that matter most for midlife. Our focus is on whole foods as a foundation, then targeted ing - [What can MenoMulti do for me?](https://help.thepauselife.com/en-US/what-can-menomulti-do-for-me-2474194.md): MenoMulti is a multi-layered daily formula designed to address areas where nutrient needs change commonly during midlife. We have combined trusted, clinically studied ingredients that may help support cardiovascular and metabolic health, a healthy in - [Can MenoMulti help with my hot flashes or vasomoter symptoms?](https://help.thepauselife.com/en-US/can-menomulti-help-with-my-hot-flashes-or-vasomoter-symptoms-3449819.md): MenoMulti is not formulated or marketed for the relief of menopausal symptoms, including hot flashes or other vasomotor symptoms. We selected a 54 mg dose of Genivida® genistein and designed MenoMulti as a midlife multi-level support system with a pr - [Why are active B vitamins important?](https://help.thepauselife.com/en-US/why-are-active-b-vitamins-important-3656192.md): We use active B-vitamins (or methylated forms), like L-5-MTHF and methylcobalamin, that your body recognizes and uses right away. These are active, methylated B-vitamins—L-5-MTHF (active folate), methylcobalamin (active B12), P-5-P (active B6), and R - [How long before I feel results from MenoMulti?](https://help.thepauselife.com/en-US/how-long-before-i-feel-results-from-menomulti-3657318.md): Everyone’s experience is different. MenoMulti is designed for daily, ongoing support. We recommend consistently using it for at least 30 days as part of a routine to determine whether it provides benefit for your specific needs. - [Can I take MenoMulti with hormone therapy?](https://help.thepauselife.com/en-US/can-i-take-menomulti-with-hormone-therapy-3701110.md): As much as we would like to help, we can't answer this question for you. Because hormone therapy is a prescription medication and unique to each individual, it’s essential to ask your healthcare provider or pharmacist before adding or changing any - [Why are the ingredients in MenoMulti formulated at these specific amounts?](https://help.thepauselife.com/en-US/why-are-the-ingredients-in-menomulti-formulated-at-these-specific-amounts-3752938.md): RDA for adult women is ~1.1 mg. 2 mg ≈ ~180% of RDA → gentle but meaningful “top-up.”. Role:. Coenzyme in carbohydrate metabolism and energy production. Supports nervous system function. Why it makes sense here:Thiamin sits upstream in energy metabol - [What are tips for taking Omega-3 w/Vitamin D & K?](https://help.thepauselife.com/en-US/what-are-tips-for-taking-omega-3-wvitamin-d-and-k-1041351.md): Our Omega-3 is best taken with foods rich in good fats, such as yogurt, avocados, or those containing olive oil or other healthy fats. These help with nutrient absorption. Each serving delivers 1.2g of EPA, 600mg DHA, 4,000 IU (100 micrograms) of Vit - [Why is 4,000 UI of vitamin D included in the Omega-3?](https://help.thepauselife.com/en-US/why-is-4000-ui-of-vitamin-d-included-in-the-omega-3-982142.md): The Omega-3 supplement with vitamin D and vitamin K contains 4,000 IU of vitamin D, which is the upper limit of the Recommended Daily Allowance (RDA) considered safe for consumption. Each capsule contains approximately 1,000 IU, which can be taken in - [Does the Omega-3 contain shellfish?](https://help.thepauselife.com/en-US/does-the-omega-3-contain-shellfish-982144.md): Our Omega-3 supplement contains sardines that aren't shellfish but contain a protein similar to shellfish. We recommend consulting with your healthcare practitioner before starting any new supplements and addressing those specific concerns. - [Where are the Omega-3 ingredients sourced from?](https://help.thepauselife.com/en-US/where-are-the-omega-3-ingredients-sourced-from-1030405.md): Please see the ingredients below for our Omega-3 w/Vitamin D + K:. Beef Gelatin - JapanGlycerin – Malaysia. Please note: the fish oil is sourced from sustainable pelagic fish from the South Pacific Ocean (anchovies). - [Why has the Omega-3 capsule changed?](https://help.thepauselife.com/en-US/why-has-the-omega-3-capsule-changed-1325887.md): Same Trusted Omega-3. Now Even More Resilient. You deserve supplements that work as hard as you do — and withstand whatever the day (or weather) throws at them. That’s why we’ve upgraded our Omega-3 capsules to use a beef gelatin shell (grass-fed and - [How is the Omega-3 fish oil sourced?](https://help.thepauselife.com/en-US/how-is-the-omega-3-fish-oil-sourced-4705328.md): Our Omega-3 fish oil is sourced from the highest-quality sources. Ultra-pure by design: We source Golden Omega® fish oil (anchovy). Their patented Second Generation Stripping process removes contaminants and heavy metals to exceptionally low levels - [Why take creatine with protein?](https://help.thepauselife.com/en-US/why-take-creatine-with-protein-3475090.md): It makes it simple!. Combining creatine with protein makes for a powerful 2-in-1, convenient way to fill the protein gap when you fall short with meals/snacks and to maintain creatine stores daily!. Steady creatine stores help your muscles recycle qu - [Is protein powder necessary, or can I get enough from whole foods?](https://help.thepauselife.com/en-US/is-protein-powder-necessary-or-can-i-get-enough-from-whole-foods-3475091.md): Most people can meet their protein needs through a balanced diet. Supplements can be helpful for convenience or for those who struggle to meet their requirements from food alone (e.g., some athletes, older adults, or individuals recovering from surge - [How much protein do I need?](https://help.thepauselife.com/en-US/how-much-protein-do-i-need-3477641.md): This will be different for everyone. The Recommended Dietary Allowance (RDA) for protein is 0.8 grams per kilogram of body weight per day for most sedentary adults. For example, a 150-pound (68 kg) person would need about 54 grams of protein daily. - [Where are the protein product ingredients sourced?](https://help.thepauselife.com/en-US/where-are-the-protein-product-ingredients-sourced-3492648.md): Vanilla:. Whey Concentrate - U.S. Creatine - Creavitalis® - Germany. Guar Gum - Malaysia. Organic Vanilla Extract - U.S. Sea Salt - U.S. Organic Monk Fruit Extract - China. Bamboo Silica - U.S. - [Is your protein grass-fed sourced?](https://help.thepauselife.com/en-US/is-your-protein-grass-fed-sourced-3476546.md): Regular whey doesn’t automatically mean the cows never ate grass—it often just means their diet may have included other feed at some point. It is the type of feed that is important. What matters most to us is quality and responsible sourcing. We wor - [What are the different types of protein supplements?](https://help.thepauselife.com/en-US/what-are-the-different-types-of-protein-supplements-3477742.md): Whey protein: A fast-digesting, milk-based protein rich in essential amino acids. (can be found in concentrate or isolate form). Casein protein: Also milk-based, but it digests slowly, providing a sustained release of amino acids. Plant-based protein - [Mary Claire's Smoothie Recipes](https://help.thepauselife.com/en-US/mary-claires-smoothie-recipes-2661155.md): Protein Power Smoothie. Ultimate Smoothie - [What is the best way to take Sleep supplement?](https://help.thepauselife.com/en-US/what-is-the-best-way-to-take-sleep-supplement-2956822.md): Please follow the directions. Adults take 2 capsules 1-2 hours before bedtime, at roughly the same time each night. New to melatonin or sensitive? Start with ½ serving for 3–4 nights, then increase to 1 serving as needed. If you experience next-day g - [Can I take other sleep aids with the Sleep supplement?](https://help.thepauselife.com/en-US/can-i-take-other-sleep-aids-with-the-sleep-supplement-2597472.md): As a precaution, we DO NOT recommend taking other sleep aids in conjunction with our Sleep product. We recommend that you verify with your healthcare physician before starting our Sleep supplement or any other dietary supplement to ensure it is the r - [What is the difference between Sleep and NeuroMag® Magnesium L-threonate?](https://help.thepauselife.com/en-US/what-is-the-difference-between-sleep-and-neuromag-magnesium-l-threonate-2474597.md): We highly recommend discussing these products with your healthcare practitioner before beginning or modifying your supplement routine. The differences and how they can complement one another:. A Smart stack (if your clinician agrees it’s appropriate) - [Does melatonin interact with estrogen, progesterone or testosterone?](https://help.thepauselife.com/en-US/does-melatonin-interact-with-estrogen-progesterone-or-testosterone-2642741.md): Considerations depend on your specific situation. As always, we recommend consulting your healthcare practitioner for any questions or concerns you may have regarding this product. Estrogen increases melatonin blood levels. Using melatonin with ora - [How soon should I expect to see results from taking Pause Sleep?](https://help.thepauselife.com/en-US/how-soon-should-i-expect-to-see-results-from-taking-pause-sleep-2597636.md): Everyone’s different—results can vary depending on factors such as caffeine habits, stress, light exposure, and bedroom temperature. Here is an estimate of when you may see results:. Night 1–3. L-theanine: calmer mind, easier wind-down (often within - [Where are the Sleep ingredients sourced?](https://help.thepauselife.com/en-US/where-are-the-sleep-ingredients-sourced-2603181.md): Ingredients:. AphaWave ® L-theanine - China. Albion® Magnesium Bisglycinate - USA. MicroActive® Melatonin - USA - [Can I take both Sleep and NeuroMag® Magnesium L-threonate?](https://help.thepauselife.com/en-US/can-i-take-both-sleep-and-neuromag-magnesium-l-threonate-2474578.md): Yes, you can take both. In fact, each has unique benefits!. We recommend consulting with your healthcare practitioner before starting any new supplements or making changes to your nutritional routine. While these products contain two different types - [What is the difference between magnesium bisglycinate and glycinate?](https://help.thepauselife.com/en-US/what-is-the-difference-between-magnesium-bisglycinate-and-glycinate-2643699.md): Magnesium bisglycinate and glycinate are similar. Studies suggest that magnesium bisglycinate may be slightly more absorbable than magnesium glycinate. This is because the additional glycine molecule in bisglycinate may help to improve the stability - [What is Curcumin (Turmeric)?](https://help.thepauselife.com/en-US/what-is-curcumin-(turmeric)-1015444.md): Curcumin is a bright yellow chemical produced by plants of the Curcuma longa species. It is the principal curcuminoid of turmeric (Curcuma longa). This yellow pigmented powder can be obtained by grinding the rhizome of turmeric. - [Is a Turmeric supplement safe for me?](https://help.thepauselife.com/en-US/is-a-turmeric-supplement-safe-for-me-1014802.md): We recommend having this conversation with your healthcare practitioner before starting (or changing) any supplement so that they can provide guidance on what will be beneficial to your specific situation. - [Why is black pepper included in the Turmeric?](https://help.thepauselife.com/en-US/why-is-black-pepper-included-in-the-turmeric-982199.md): Curcumin itself has poor bioavailability. While black pepper has multiple benefits, a significant benefit may be its ability to boost the absorption of curcumin. - [Where are the Turmeric ingredients sourced from?](https://help.thepauselife.com/en-US/where-are-the-turmeric-ingredients-sourced-from-1030404.md): Please see the ingredient listing below for our Turmeric product: - [How do I choose the right weighted vest?](https://help.thepauselife.com/en-US/how-do-i-choose-the-right-weighted-vest-4012361.md): See the chart below for a quick reference. Use the guidance below the chart for additional help. If you find yourself between two options:. 💛 Choose the lighter one. Consistency beats intensity every time. Choosing your vest weight (8 lb / 12 lb / - [How do I care for my weighted vest?](https://help.thepauselife.com/en-US/how-do-i-care-for-my-weighted-vest-4012362.md): Wipe Clean with a damp cloth. Do NOT machine wash. Do NOT bleach. Dry Flat, do NOT twist or wring. Do NOT use fabric softener. - [What are the benefits of using a weighted vest?](https://help.thepauselife.com/en-US/what-are-the-benefits-of-using-a-weighted-vest-4012918.md): Weighted vests can be beneficial, depending on use and the individual. It can raise exercise intensity during walking. Adding a vest load increases oxygen use and heart-rate response at the same speed/grade, so your walk “works harder” without increa - [Where is the weighted vest made?](https://help.thepauselife.com/en-US/where-is-the-weighted-vest-made-4012931.md): Our weighted vests are imported and manufactured in China. - [Can men use the weighted vest?](https://help.thepauselife.com/en-US/can-men-use-the-weighted-vest-4012957.md): Yes, they sure can!. While we've designed our weighted vests with women in mind, we've also created them for a range of body shapes and sizes. - [How do I begin using the weighted vest?](https://help.thepauselife.com/en-US/how-do-i-begin-using-the-weighted-vest-4013007.md): We encourage you to discuss the use of a weighted vest with your healthcare practitioner before you begin. It is best to start with approximately 5-10% of your body weight, or what is recommended by your practitioner. Inspect & adjust:. Before you w - [Can I feel the cooling while wearing the weighted vest?](https://help.thepauselife.com/en-US/can-i-feel-the-cooling-while-wearing-the-weighted-vest-4013009.md): Yes, the integrated layer sits where you’ll notice it most. After activity, it continues to provide a cool-down feel. - [Is the cooling effect of the weighted vest therapeutic?](https://help.thepauselife.com/en-US/is-the-cooling-effect-of-the-weighted-vest-therapeutic-4013012.md): No, it’s for comfort only, not for injury treatment or pain relief. - [Are the weighted vests included in the Buy More, Save more discount offer?](https://help.thepauselife.com/en-US/are-the-weighted-vests-included-in-the-buy-more-save-more-discount-offer-4013013.md): No, they are not included in our Buy More, Save More discount offer. The weighted vest is a one-time purchase that does not combine with discounts, unless otherwise stated in a specific offer. - [Why are your weighted vests more expensive than most basic vests?](https://help.thepauselife.com/en-US/why-are-your-weighted-vests-more-expensive-than-most-basic-vests-4013024.md): You’re right, many entry vests cost less. This one is built for everyday use, not just a few workouts a week:. Women-first adjustability (straps + elastic sides) for a secure, confident wear. CoreFusion Gel interface that smooths pressure points and - [What are the materials used in the weighted vest?](https://help.thepauselife.com/en-US/what-are-the-materials-used-in-the-weighted-vest-4021018.md): Our weighted vests are made up of the following:. Shell/Lining: 87% Nylon, 13% Spandex. BetterIce Gel - Fill 1: 45% Water, 35% Glycerol, 20% Acrylamide. Weighted Mass - Fill 2: 60% Iron, 40% Polyurethane. CoreFusion Gel (proprietary). --> Our weighte - [What are a list of the 'Pause Life favorite wellness and style products?](https://help.thepauselife.com/en-US/what-are-a-list-of-the-pause-life-favorite-wellness-and-style-products-992289.md): We are so happy you asked! We have consolidated a list of the 'Pause Life team's favorite items located in one place!. Shop our favorites HERE!. Please note:. If you make a purchase using the links provided for the products, The 'Pause Life may earn - [What is The 'Pause Life’s relationship with the favorite product brands?](https://help.thepauselife.com/en-US/what-is-the-pause-life%E2%80%99s-relationship-with-the-favorite-product-brands-2002389.md): We only recommend products that we use or believe in based on experience and Dr. Haver's medical expertise. Many of these links are affiliate links, which means The 'Pause Life may earn a small commission if you make a purchase, at no extra cost to y - [Is The 'Pause Life responsible for shipping, returns, or product quality for her favorite product brands?](https://help.thepauselife.com/en-US/is-the-pause-life-responsible-for-shipping-returns-or-product-quality-for-her-favorite-product-brands-2002390.md): No. Dr. Mary Claire Haver and her team are not affiliated with the fulfillment or customer service operations of the brands featured on our favorites page. Any issues related to shipping, returns, or product defects should be directed to the respect - [Are the affiliate products recommended by The 'Pause Life safe for everyone to use?](https://help.thepauselife.com/en-US/are-the-affiliate-products-recommended-by-the-pause-life-safe-for-everyone-to-use-2002391.md): While we recommend products we trust and use ourselves, not every product is suitable for every individual. Always read product labels carefully and consult your healthcare practitioner before starting any new supplement, skincare item, or health pro - [How do I join the free 'Pause Life Community?](https://help.thepauselife.com/en-US/how-do-i-join-the-free-pause-life-community-823589.md): It’s as easy as 1-2-3. JOIN HERE! Once you join, you will be prompted to complete a simple profile and then you will have access to The 'Pause Life page and community group access. Please note: if you were previously a member of our Teachable platfo - [What is the FREE Pause Strong Challenge?](https://help.thepauselife.com/en-US/what-is-the-free-pause-strong-challenge-3895057.md): Dr. Haver has outlined six powerful changes you can incorporate into your daily life to help manage menopause symptoms while building strength and resilience. Over 28 days, focus on the following six lifestyle changes. If you’re already reaching the - [What is the Belly Fat Blast Challenge?](https://help.thepauselife.com/en-US/what-is-the-belly-fat-blast-challenge-1003566.md): The Belly Fat Blast (BFB) challenge focuses on getting recommended fiber, limiting added sugar, including exercise and stress reduction, and limiting alcohol intake. You can start the challenge at any time!. For more information and access to all of - [Can the community provide answers to my medical questions?](https://help.thepauselife.com/en-US/can-the-community-provide-answers-to-my-medical-questions-982101.md): Medical advice or medical diagnosis cannot be provided to you through this community. If you have specific questions regarding health related issues or HT/HRT specific questions related to your treatment, please reach out to your healthcare physician - [Do you have an app for The 'Pause Life Community?](https://help.thepauselife.com/en-US/do-you-have-an-app-for-the-pause-life-community-958895.md): If you would like to access our free community page and all of its resources using the Circle Communities app, please use the links before to download. App Links:For iOS users, you can download the app HERE.For Android users, you can download HERE. - [What can I do if I am having an issue with the Circle app?](https://help.thepauselife.com/en-US/what-can-i-do-if-i-am-having-an-issue-with-the-circle-app-982106.md): The Circle Communities (App) team is constantly making updates to their App capabilities. If the above doesn't help, please reach out to Circle Support. - [How do I remove my account from the Circle Community?](https://help.thepauselife.com/en-US/how-do-i-remove-my-account-from-the-circle-community-2413850.md): We are sorry to hear you want to be removed from our online community. Please contact our customer success team, and they will help you with your request. We'd love to have your feedback on why you would like to be removed. Any information you provi - [What is a 'Pause Perks Membership?](https://help.thepauselife.com/en-US/what-is-a-pause-perks-membership-6561865.md): Our 'Pause Life Community provides free access to all members and a safe space to share experiences, resources, and questions with a community of menopausal, postmenopausal, and perimenopausal women. For those members looking for deeper engagement, w - [How do I Manage my 'Pause Perks Membership?](https://help.thepauselife.com/en-US/how-do-i-manage-my-pause-perks-membership-6561870.md): The 'Pause Life Community (PLC) Perks Membership is an annual subscription with a 7-day free trial period. Members may cancel during the 7-day trial period without charge. After the trial period ends, the membership will incur a charge and remain act - [How much protein is recommended?](https://help.thepauselife.com/en-US/how-much-protein-is-recommended-958877.md): Many women are confused about the amount of protein they should be consuming each day, and with good reason! There are lots of opinions and misinformation, especially on social media. We have a tool that can help you figure out the recommended range - [What app do you suggest to track macronutrients?](https://help.thepauselife.com/en-US/what-app-do-you-suggest-to-track-macronutrients-982135.md): Our preferred tracking app is Cronometer! Some other options are MyNet Diary, MyFitnessPal, LoseIt, CarbManager, and Fitbit. It is best if the program will calculate net carbs (carb – fiber = net carbs). Many of the Apps offer this feature, but you m - [What is the Galveston Diet?](https://help.thepauselife.com/en-US/what-is-the-galveston-diet-823595.md): The Galveston Diet consists of three actions: intermittent fasting, limiting inflammation and shifting our nutritional intake to fuel our bodies. Our goal is to cultivate mindfulness and confidence in your nutritional routine through sustainable hab - [How do I access the Galveston Diet Online Program?](https://help.thepauselife.com/en-US/how-do-i-access-the-galveston-diet-online-program-3894972.md): If you previously purchased the online program and have created an account on the Circle platform, please login HERE. If you previously purchased on our old platform, Teachable, and have not created an account on Circle, lease join the community HERE - [How do I get started with the supplements?](https://help.thepauselife.com/en-US/how-do-i-get-started-with-the-supplements-807953.md): While we know how quickly most of us want to jump right in and start seeing results from supplementing daily nutrition, we want to be sure there are no concerns about doing so. Before You Begin. We encourage you to contact your healthcare physician t - [What supplements do you recommend for me?](https://help.thepauselife.com/en-US/what-supplements-do-you-recommend-for-me-1015423.md): Unfortunately, we cannot make any supplement recommendations. Due to potential interactions and safety concerns, we recommend consulting your doctor before taking any vitamin or supplement product, especially if you’re taking medications or have a me - [Do you suggest a daily, or one-a-day, vitamin?](https://help.thepauselife.com/en-US/do-you-suggest-a-daily-or-one-a-day-vitamin-1030106.md): Dr. Haver believes you should first and foremost get the majority of your nutrients through whole food. Based on your healthcare physician's recommendation, you can then add in specific vitamins and minerals that will fill in the gaps in your nutrit - [Meal Delivery with Hello Fresh!](https://help.thepauselife.com/en-US/meal-delivery-with-hello-fresh-6561910.md): If you are looking for a variety of quick and healthy meals to be delivered to your door, check out Dr. Haver’s favorite meal delivery service, Hello Fresh! - [How do I make an appointment with Dr. Haver?](https://help.thepauselife.com/en-US/how-do-i-make-an-appointment-with-dr-haver-841904.md): Due to high demand, we currently have a long wait list to see Dr. Haver and our Nurse Practitioners. If you would like to review the information and be added to our waitlist, please let us know HERE. - [What does it cost for a consultation or appointment?](https://help.thepauselife.com/en-US/what-does-it-cost-for-a-consultation-or-appointment-1039323.md): Please see the information on our The 'Pause Wellness website for specific information on what an appointment includes and how much it will cost. - [How do I contact the clinic regarding current patient question?](https://help.thepauselife.com/en-US/how-do-i-contact-the-clinic-regarding-current-patient-question-958896.md): In order to maintain confidentiality, our office communicates with patients via our patient portal, Elation Passport. Would you kindly reach out to us via Elation, as this is the best way to contact our clinicians for prescription requests and medica - [Does The 'Pause Wellness accept insurance? What diagnosis code is used for visits?](https://help.thepauselife.com/en-US/does-the-pause-wellness-accept-insurance--what-diagnosis-code-is-used-for-visits-958897.md): The 'Pause Wellness is out-of-network, insurance is not accepted, and payment is due in full upon scheduling. Our office can provide a signed, ICD-10 coded invoice, and you may submit this invoice to your insurance company for possible reimbursement. - [What is The 'Pause Life affiliate program?](https://help.thepauselife.com/en-US/what-is-the-pause-life-affiliate-program-1829062.md): Our affiliate program allows influencers, creators, and wellness advocates to earn commission by promoting The 'Pause Life products. You'll receive a unique link and discount code to share with your audience. - [I'm an influencer, how can I promote The 'Pause Life supplements?](https://help.thepauselife.com/en-US/im-an-influencer-how-can-i-promote-the-pause-life-supplements-1829069.md): Thank you for your interest in our products!. You can apply to our Affiliate Program. Our team will review your application and determine if you're a good fit. - [Do I need to be located in a specific country to join the affiliate program?](https://help.thepauselife.com/en-US/do-i-need-to-be-located-in-a-specific-country-to-join-the-affiliate-program-1829075.md): Currently, our program is open to influencers based in the United States. We hope to expand globally in the future. - [Who can I contact for questions about the affiliate program?](https://help.thepauselife.com/en-US/who-can-i-contact-for-questions-about-the-affiliate-program-1829076.md): Feel free to email our partnership team at partnerships@thepauselife.com with any questions or issues. - [What are your sustainability goals?](https://help.thepauselife.com/en-US/what-are-your-sustainability-goals-1034356.md): Our goal is Source Reduction --> to reduce waste and provide a more sustainable solution for our products, while keeping the customer experience in mind. We plan to transition through several phases to continue to support the source reduction effort. - [Why did you switch supplement packaging?](https://help.thepauselife.com/en-US/why-did-you-switch-supplement-packaging-841911.md): We have a new sustainability goal --> Source Reduction. We are switching to flexible pouches to reduce waste and improve efficiency. Did you know that most places do not have the infrastructure established or large enough to manage recyclable materia - [Is your supplement packaging recyclable?](https://help.thepauselife.com/en-US/is-your-supplement-packaging-recyclable-1034344.md): Flexible Pouch (powder products). While our new flexible pouch packaging is not recyclable, we are supporting the EPA's goal of source reduction to help reduce the amount of overall waste. Flexible packaging provides source reduction, which is one of - [How do I contact you for press & media inquiries?](https://help.thepauselife.com/en-US/how-do-i-contact-you-for-press-and-media-inquiries-823601.md): Our founder, Dr. Mary Claire Haver, set TikTok alight with an unlikely subject---menopause---amassing nearly 2 million followers by posting advice for women going through it. She understands that women’s healthcare is in dire need of a change so that